Please allow 1-2 business days for handling.
Returns are accepted within the first 30 days if the item is unused, but shipping amount will not be refunded. Return shipping will be paid for by the buyer. If the item is rejected and returned to us, you will be liable for the shipping costs incurred by us.
After 30 Days we will not allow any returns, replacements or process any refunds.
If you wish to cancel your order please email us and provide your order number. Include the word CANCEL on the subject. We cannot guarantee we will be able to cancel before we ship. Once the item/s have been marked as Shipped/Printed Label, cancellation will not be possible. The customer is liable for any shipping costs incurred by us once the items have shipped. A return can be made once the item has been received and our return policy will apply. All shipping costs will be paid for by the customer and are non-refundable.
Change of Address
We can only change the address if the order hasn’t been marked as shipped and a label hasn’t been created. Once it has shipped we will no longer be able to change it. Please use CHANGE OF ADDRESS on the subject line and provide us with the correct address in the email. We cannot guarantee that the address will be changed and are not responsible for any returns. If we do not receive the correct address before we print the label, we won’t be able to change it. Please make sure you enter the correct address.
We offer a 30 day Warranty, which only cover manufacturing issues. In order to receive a replacement, we will need a video showcasing the issues. If we determine that the issues are due to manufacturing, we will send you a replacement part free of charge, as long as it is within the 30 days. We will not provide a refund. If you would like to return the item, you will be liable for ALL the shipping costs.